![]() I think this is fair considering I had on email your approval and contract.Īs for the glass breaking, when you contacted me I told you I would be in the office on Monday and will get back to you. Option 1 was a new door but you pay for the installation, option 2 was a discount on current door and you picked option 2. You and your husband said you wanted a brand new door without paying any additional costs and I’m sorry that wasn’t a option so I gave you 2 chooses which I thought were more then fair. When we installed the door I was shocked you said it was wrong because I was very clear on how it would open and you approved the picture and contract. When you placed the order I wrote up the contract specifying the hinging and there was no mention of changing any details and you signed the contract. I explained to you that we don’t hinge our doors on the sidelite because of strength and you agreed. The only thing I mentioned regarding the picture was that your door will be a different colour. You asked for a picture of the door and I sent you your exact door with style, design, hinging and you approved it. Toronto goes through temperature changes every year, how can you trust their products if this is their response? I’m extremely disappointed at their service and product.ĭuring the ordering process I was very clear on the style and design you were receiving. In summary - a window company that installs windows for Canadians that live in winter climates can not stand behind the GLASS they use to sustain Canadian weather. They said this was an act of Mother Nature because of temperature change and cracks are not covered under warranty. George said there is 10 years warranty on the glass when we signed. My husband called on Wednesday and finally they got back and said it would be extra $$ and 2-3 weeks wait to fix the glass and this is not covered under warranty. I called and emailed again, no response by Tuesday. I emailed George right away and he responded he will get back on Monday, no response on Monday. The door was install August 2021, come January 2022, one morning after a cold weekend, the glass panel completely cracked. After a lot of thought we decided to keep the door as new cost would be over our budget. The company said it was miscommunication on both ends so they asked for a compromise of keeping the door as is with a discount or paying additional for a new door. Come installation, the door ended up being flipped from my original door. He seemed responsive and nice so we ordered a front door with one glass panel. IT IS A VIOLATION PUNISHABLE UNDER LAW FOR ANY PERSON UNDER THE AGE OF TWENTY-ONE TO PRESENT ANY WRITTEN EVIDENCE OF AGE WHICH IS FALSE, FRAUDULENT OR NOT ACTUALLY HIS/HER OWN FOR THE PURPOSE OF ATTEMPTING TO PURCHASE ANY ALCOHOLIC BEVERAGE.I contacted this company for a new front door and spoke with George. Any person under the age of twenty-one years or.No person shall sell or give away any alcoholic beverages to: We reserve the right to refuse delivery of wine or liquor for any reason.ĪCCORDING TO THE SURGEON GENERAL, WOMEN SHOULD NOT DRINK ALCOHOLIC BEVERAGES DURING PREGNANCY BECAUSE OF THE RISK OF BIRTH DEFECTS.Wines and spirits are sold by KSSWINE LLC, d/b/a Parcelle Wines, License #1302013, 509-511 W38TH ST, NY, NY 10018.Your credit card will be charged separately for wine and liquor under "Parecell Wines LLC". ![]() Parcelle Wines LLC, and Baldor Transportation LLC are separate companies.Restocking charges of 15% of your order may also apply. If proper identification is not available at the time of delivery, your delivery will be refused and you will be charged a delivery attempt fee of $5.95.The person receiving the delivery must present proper age verification and will be required to sign. You must be 21 years of age to order wine or liquor.Purchases from Parcelle Wine are subject to the following terms and conditions: ![]() We are certain that you’ll find this collection to fit any occasion you may have. Our selection of wines are curated by Parcelle Wines in New York City. Wine and Liquor - Provided by Parcelle Wine.
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